Our Management

Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.


Shahid Afzal

Shahid is a Computer Science graduate from the London University and has over 25 year experience in a variety of positions within Citigroup. Prior to joining Impact he held the position of Assistant General Manager at SAMBA Financial Group (formally known as Saudi American Bank) and was a member of the Senior Management Team.

He was responsible for the bank’s Strategic Planning, Product Cross Marketing, Innovation, Business Continuity and Communication. Between 1998 and 2000, Shahid lead the Quality Journey at SAMBA and the “Y2K” conversion and governance.

In his early years at SAMBA, he managed the deployment of key IT activities such as the Carnegie-Mellon Software Engineering Institute Capability Maturity Model, and was credited with the development of “Software Quality Assurance”, “Information Security”, “Helpdesk Operation” and “Contingency planning”. Prior to joining SAMBA Shahid was the Vice President and Director of Technology Banking Solution Implementations at Citibank Europe, Middle East and Africa Region.

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