Our Management

Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.


Zaher Hammouda

Zaher has over 37 years of Management Experience, the majority of which has been in the banking field. He was Senior Vice President and Regional Director for Citibank’s Cash Management Business in the Middle East Africa Region from 1983 to 1988; and for Asia Pacific from 1988 to 1993.

In 1995 he was appointed Senior Vice President and Regional Director for Central, Eastern and Western Europe; working for one of the divisions of Citibank’s Credit Card Business. Zaher was specifically selected in 1997 for a special assignment in New York working for the Chairman of the bank. In 1998 he was appointed as the Middle East & South Asia Division’s Marketing Head for the Corporate Bank; and Quality Director.

Zaher took early retirement in 1999, and started his unique consulting business under the name “Impact”. The group has over 24 nationalities working for it, and operates branch offices in Jordan and Lebanon.

He is a life member of the International Association for Identification, is a member of ASIS International Security, American Management Association, Association for Experiential Education, American Society for Quality, International Chief of Police Association, and a number of other regional and international bodies.

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